Empowering Businesses Digitally
Our AI Technology
Vertical Fish integrates with a powerful ecosystem of technologies to deliver seamless, intelligent automation across every part of a business.
Our systems connect to major communication tools—including chat platforms, telephony, SMS services, and email providers—while leveraging cloud voice infrastructure for advanced call handling and real-time voice recognition.
We tap into top-tier large language models like OpenAI’s GPT, Anthropic’s Claude, and Google’s Gemini to drive contextual understanding, while voice interactions are powered by leading TTS and STT providers such as ElevenLabs, Amazon Polly, Deepgram, and AssemblyAI.
On the backend, we work with robust databases like PostgreSQL, MongoDB, and vector stores like Pinecone and Weaviate to enable memory, personalization, and scalable data access.
Telephony is handled through providers like Twilio, Telnyx, Vonage, and Bandwidth—ensuring reliable call routing, voice response, and SMS automation. We also integrate seamlessly with CRMs, scheduling tools, storage systems, project platforms, and APIs—allowing us to automate across 2,000+ apps.
This tech stack turns fragmented business processes into one intelligent, always-on automation engine—designed to sell more, serve better, and save time at scale.
Key Offerings
Put a Voice to Your Business.
Give every caller the VIP treatment with an AI attendant that never misses a beat. Our voice agents answer every call—24/7—with natural, conversational intelligence that feels human, not robotic. From booking appointments and answering FAQs to capturing leads and routing calls, your AI assistant handles it all in real time.
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It engages customers instantly, automates repetitive tasks, and ensures no opportunity slips through the cracks. Whether it’s the middle of the night or the middle of your busiest day, your AI attendant delivers consistent, professional service—without burnout, dropped calls, or wait times.
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Always on. Always sharp. Always working for you.
That’s the power of voice AI with Vertical Fish.
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24/7 Business Assistant AI "Employee"
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Your AI Business Assitant is the ultimate 24/7 employee—always on, always ready, and never missing a beat. It answers calls, chats, and messages instantly, engaging every customer with natural, human-like conversation.
From booking appointments and taking orders to sending reminders, capturing leads, and following up automatically, it handles the tasks that keep your business running smoothly.
It remembers past interactions, customer preferences, and important details—delivering a personalized experience every time.
No sick days, no lunch breaks, no missed opportunities—just nonstop, professional service that works around the clock.
With your AI attendant in place, you can stop worrying about dropped calls or delayed responses and focus on what truly matters: growing your business.
Customized AI Solutions That Do the Work for You.
Transform the way your business operates with AI-powered workflow automation built to match your exact needs. Our systems handle repetitive tasks, route assignments intelligently, send timely follow-ups, and manage key processes without you lifting a finger.
Whether it’s customer onboarding, internal reminders, data entry, or task coordination—our AI works quietly in the background to keep everything moving. Fully tailored, fully integrated, and always on, these solutions free up your team to focus on what really matters—serving customers, closing deals, and growing the business.
It's not just automation—it’s intelligent execution.